Privacy Policy — PokiesPayID.com.au

Last updated: 29 April 2026

1. Introduction

PokiesPayID.com.au ("we," "us," or "our") is committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit and use the PokiesPayID.com.au website ("the website").

PokiesPayID.com.au is an independent affiliate review website operated from Australia. We provide editorial content, casino reviews, guides, and educational resources related to online pokies and PayID casino services. We are not a casino or gambling operator, and we do not process gambling transactions or hold player funds. Our editorial team creates all content independently.

This Privacy Policy applies to all information collected through our website, as well as any related services, communications, or interactions you have with us (collectively, the "Services"). By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

This Privacy Policy should be read in conjunction with our Terms and Conditions and Cookie Policy, which together govern your use of this website.

2. Information We Collect

We collect information in several ways when you interact with our website. The types of information we collect can be broadly categorised as follows:

2.1 Information You Provide Directly

When you voluntarily submit information to us, we may collect the following:

  • Contact form submissions: If you use our contact form or send us an email, we collect your name, email address, and the content of your message. We use this information solely to respond to your enquiry.
  • Newsletter subscriptions: If we offer a newsletter or email updates and you choose to subscribe, we collect your email address and any preferences you indicate.
  • Feedback and correspondence: Any information you provide when communicating with us, including via email at [email protected], is collected and stored for the purpose of addressing your enquiry or feedback.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This includes:

  • Device and browser information: Your device type, operating system, browser type and version, screen resolution, and language preferences.
  • Usage data: Pages visited, time spent on each page, links clicked, scroll depth, referring website or search engine, and the date and time of your visit.
  • IP address and location data: Your Internet Protocol (IP) address, which may be used to determine your approximate geographic location (country and state level, not street-level precision).
  • Cookie data: Information stored by cookies placed on your device, including session identifiers and user preferences. For detailed information about the cookies we use, please refer to our Cookie Policy.

2.3 Information from Third-Party Sources

We may receive limited, aggregated, or anonymised information from third-party services that we use to operate and improve our website. This includes analytics data from Google Analytics and performance data from our hosting and content delivery providers. This information does not identify you personally and is used solely for website performance analysis and improvement.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain the website: Ensuring the website functions correctly, loads efficiently, and displays content appropriately across different devices and browsers.
  • To respond to your enquiries: Processing and responding to contact form submissions, emails, and other communications you send us.
  • To analyse website usage: Understanding how visitors use our website so that we can improve content, navigation, design, and overall user experience. This analysis is conducted using aggregated, anonymised data.
  • To personalise your experience: Remembering your preferences, such as previously visited pages, to provide a more relevant browsing experience.
  • To ensure security: Detecting, preventing, and addressing technical issues, fraud, abuse, or other harmful activity on the website.
  • To comply with legal obligations: Meeting any applicable legal, regulatory, or compliance requirements under Australian law.
  • To send communications: If you have opted in to receive email communications from us, we may send you updates, newsletters, or other content we believe may be of interest. You may unsubscribe from these communications at any time.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Cookies and Tracking Technologies

PokiesPayID.com.au uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and support our affiliate partnerships. Cookies are small text files placed on your device by your web browser when you visit a website.

We use several categories of cookies on our website:

  • Essential cookies: Required for the basic functionality of the website, such as remembering your preferences and enabling navigation.
  • Analytics cookies: Used to collect anonymised data about how visitors interact with our website, including page views, session duration, and traffic sources. We use Google Analytics for this purpose.
  • Affiliate tracking cookies: When you click a link to a third-party casino on our website, a cookie may be placed on your device by our affiliate partner or tracking platform. This cookie enables the affiliate network to attribute your visit or registration to PokiesPayID.com.au so that we may receive a commission if you complete a qualifying action.

For comprehensive information about the specific cookies we use, their purposes, and how to manage your cookie preferences, please refer to our dedicated Cookie Policy.

5. Third-Party Services

We work with a limited number of third-party service providers to operate our website and deliver our services. These third parties may have access to certain information as described below:

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyse website traffic and usage patterns. Google Analytics uses cookies to collect anonymised data about your visit, including pages viewed, time on site, referring source, and approximate geographic location. This data is transmitted to and stored by Google on servers in various countries. Google may use this data in accordance with its own privacy policy. We have enabled IP anonymisation in Google Analytics, which means your full IP address is never stored by Google.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Affiliate Networks and Casino Partners

When you click on a link to a third-party casino on our website, certain data may be shared with our affiliate partners and the relevant casino operator. This data typically includes:

  • A unique click identifier or tracking token that associates your visit with PokiesPayID.com.au.
  • The referring page URL on our website from which you clicked the link.
  • Basic browser and device information necessary for the affiliate tracking system to function.

This information is shared for the sole purpose of tracking referrals and attributing commissions. We do not share your name, email address, or any other personally identifiable information with our affiliate partners. Once you leave our website and arrive at a third-party casino, your interaction with that site is governed by that casino's own privacy policy, over which we have no control.

5.3 Hosting and Infrastructure Providers

Our website is hosted by third-party infrastructure providers who may have access to server logs containing IP addresses and basic request data as part of their normal hosting operations. These providers are contractually obligated to protect this data and to use it only for the purpose of providing hosting services.

5.4 Email Service Providers

If you contact us by email or through our contact form, your message is processed through our email service provider. Your email address and message content are stored by this provider for the purpose of enabling us to read and respond to your communication.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our specific retention periods are as follows:

  • Contact form submissions and email correspondence: Retained for up to 24 months from the date of your last communication with us, after which they are securely deleted unless retention is required for legal purposes.
  • Analytics data: Google Analytics data is retained for 26 months in accordance with our Google Analytics settings. After this period, the data is automatically deleted by Google.
  • Cookie data: Cookie retention periods vary by cookie type and are detailed in our Cookie Policy. Session cookies are deleted when you close your browser. Persistent cookies may remain on your device for up to 24 months, depending on their purpose.
  • Server logs: Basic server access logs, which may contain IP addresses and page request data, are retained for up to 90 days for security monitoring and troubleshooting purposes.

When personal information is no longer needed for the purposes for which it was collected or retained, we securely delete or anonymise it in accordance with our data management practices.

7. Your Rights Under the Australian Privacy Act 1988

If you are located in Australia, you have certain rights regarding your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These rights include:

  • Right of access: You have the right to request access to the personal information we hold about you. We will respond to your request within a reasonable timeframe, and in most cases within 30 days.
  • Right of correction: If you believe that any personal information we hold about you is inaccurate, incomplete, out of date, or misleading, you have the right to request that we correct it. We will take reasonable steps to correct your information promptly.
  • Right to complain: If you believe that we have breached the Australian Privacy Principles or handled your personal information inappropriately, you have the right to lodge a complaint with us. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
  • Right to opt out of direct marketing: You have the right to opt out of receiving direct marketing communications from us at any time. You can do this by clicking the unsubscribe link in any marketing email we send, or by contacting us directly.
  • Right to anonymity: Where it is lawful and practicable, you have the right to interact with us without identifying yourself or by using a pseudonym. However, if you choose not to provide certain information, we may be unable to respond to your enquiry or provide certain services.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request to protect your privacy and security.

8. Children's Privacy

PokiesPayID.com.au is intended exclusively for individuals who are aged 18 years or older. We do not knowingly collect, solicit, or store personal information from anyone under the age of 18. Our website contains content related to online gambling, which is restricted to adults only.

If we become aware that we have collected personal information from a child under the age of 18, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action.

We encourage parents and guardians to monitor their children's internet usage and to educate them about online safety. If a minor is accessing gambling-related content, we encourage the responsible adult to install parental control software to restrict access to age-inappropriate websites.

9. Links to External Sites

Our website contains links to third-party websites, including online casinos, responsible gambling organisations, payment service providers, and other external resources. These links are provided for your convenience and information.

PokiesPayID.com.au is not responsible for the privacy practices, content, or data collection policies of any third-party websites. Each external website operates under its own privacy policy and terms of service, which may differ significantly from ours. We strongly encourage you to read the privacy policy of every website you visit, particularly before providing any personal information or creating an account.

When you click on a link to a third-party casino on our website, you leave PokiesPayID.com.au and your subsequent interactions with that casino are governed entirely by that casino's own policies. We have no control over how third-party casinos collect, store, or use your personal information, and we accept no responsibility or liability for their privacy practices.

10. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • SSL/TLS encryption: All data transmitted between your browser and our website is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols.
  • Access controls: Access to personal information is restricted to authorised personnel who require it to perform their duties. Access is protected by strong authentication mechanisms.
  • Regular security reviews: We conduct periodic reviews of our security practices and infrastructure to identify and address potential vulnerabilities.
  • Secure hosting: Our website is hosted on secure, professionally managed infrastructure with appropriate physical and logical security controls.
  • Data minimisation: We collect only the minimum amount of personal information necessary to fulfil the purposes described in this policy.

While we take all reasonable precautions to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your personal information. In the unlikely event of a data breach that poses a serious risk of harm to you, we will notify affected individuals and the relevant authorities in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes to this policy, we will update the "Last updated" date at the top of this page. We may also, at our discretion, provide additional notice of material changes, such as a prominent notice on the website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If we make material changes to how we treat our users' personal information, we will make reasonable efforts to notify affected users. However, it is your responsibility to check this page regularly for updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using the details below:

We aim to respond to all privacy-related enquiries within 30 days. If your enquiry relates to a request to access or correct your personal information, we will acknowledge your request within 7 days and provide a substantive response within 30 days, or advise you if additional time is required.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):